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Business process maturity models: A systematic literature review

Tarhan, Ayca; Turetken, Oktay; Reijers, Hajo A.


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{
  "DOI": "10.1016/j.infsof.2016.01.010", 
  "abstract": "Context: The number of maturity models proposed in the area of Business Process Management (BPM) has increased considerably in the last decade. However, there are a number of challenges, such as the limited empirical studies on their validation and a limited extent of actionable properties of these models in guiding their application. These challenges hinder the widespread usage of the maturity models in the BPM field.", 
  "author": [
    {
      "family": "Tarhan", 
      "given": " Ayca"
    }, 
    {
      "family": "Turetken", 
      "given": " Oktay"
    }, 
    {
      "family": "Reijers", 
      "given": " Hajo A."
    }
  ], 
  "container_title": "INFORMATION AND SOFTWARE TECHNOLOGY", 
  "id": "54189", 
  "issued": {
    "date-parts": [
      [
        2016, 
        1, 
        1
      ]
    ]
  }, 
  "page": "122-134", 
  "title": "Business process maturity models: A systematic literature review", 
  "type": "article-journal", 
  "volume": "75"
}
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