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Business process maturity models: A systematic literature review

   Tarhan, Ayca; Turetken, Oktay; Reijers, Hajo A.

Context: The number of maturity models proposed in the area of Business Process Management (BPM) has increased considerably in the last decade. However, there are a number of challenges, such as the limited empirical studies on their validation and a limited extent of actionable properties of these models in guiding their application. These challenges hinder the widespread usage of the maturity models in the BPM field.

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