Published January 1, 2016 | Version v1
Journal article Open

Business process maturity models: A systematic literature review

  • 1. Hacettepe Univ, Dept Comp Engn, TR-06800 Ankara, Turkey
  • 2. Eindhoven Univ Technol, Dept Ind Engn & Innovat Sci, Den Dolech 2, NL-5612 AZ Eindhoven, Netherlands
  • 3. Vrije Univ Amsterdam, Dept Comp Sci, De Boelelaan 1081, NL-1081 HV Amsterdam, Netherlands

Description

Context: The number of maturity models proposed in the area of Business Process Management (BPM) has increased considerably in the last decade. However, there are a number of challenges, such as the limited empirical studies on their validation and a limited extent of actionable properties of these models in guiding their application. These challenges hinder the widespread usage of the maturity models in the BPM field.

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