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Hamid, Syaiful Rizal; Isa, Saifuddin; Chew, Boon Cheong; Altun, Abdullah
Background and purpose: The quality management field has been studied for more than 100 years dating back to the early 1900s when Fredrick W. Taylor is known as the father of Scientific Management, stressed the importance of quality inspection. This paper describes how quality management field has developed and evolved to date, particularly by tracking its focus over time.
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